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MapYourTech - Refund and Returns Policy
Fair refunds, clear process, engineer-to-engineer respect

Refund and Returns Policy

We stand behind our content. If something isn't right, we'll make it right. No confusing policies, no hidden catches—just straightforward solutions.

Effective Date: January 1, 2025

Our Refund Philosophy

At MapYourTech, we strive to offer the highest quality learning content, tools, and services to our users. We understand that occasionally you may need a refund or clarification on returns. This policy reflects our commitment to fairness and transparency.

Here's what we believe:

Digital education should be risk-free. If our content doesn't deliver the value we promised, or if technical issues prevent you from accessing what you paid for, you deserve your money back. No questions, no hassles.

1

Digital Product Nature

All of our products—including courses, tools, and digital books—are digital in nature. Once accessed or downloaded, they cannot be "returned" in the traditional sense. We recommend reviewing course previews, feature lists, and free tools before purchasing.

Reality Check: Think of it like a concert ticket. Once you've experienced the content, we can't "unshow" it to you. That's why we provide previews and detailed descriptions.
2

When You CAN Get a Refund

You may be eligible for a full or partial refund in the following cases:

  • If you purchased a course or subscription by mistake and haven't accessed the content
  • If there is a technical error that prevents access and cannot be resolved within 3 business days
  • If content or features were misrepresented at the time of purchase
  • If you're genuinely unsatisfied within the first 7 days and haven't consumed substantial content
Reality Check: We want you to succeed. If our content isn't helping you achieve your engineering goals, let's talk about it.
3

When Refunds Aren't Available

Refunds will not be granted in the following cases:

  • You completed a substantial portion of the course or used downloadable material extensively
  • You are requesting a refund beyond 7 days of purchase without technical issues
  • Subscription renewals where cancellation was not made before the renewal date
  • Refunds based on disagreement with content format or delivery method after significant access
  • You simply changed your mind after consuming most of the content
Reality Check: If you've watched 80% of a course and then ask for a refund, that's not fair to us or other learners. We need to protect the value we create.
4

How to Request a Refund

To request a refund, email us at contact@mapyourtech.com with:

  • Your registered email address
  • Purchase details (date, product name, order number if available)
  • Specific reason for the refund request
  • Any technical issues you experienced (if applicable)
Reality Check: We're engineers, so we like details. The more specific information you provide, the faster we can resolve your request.
5

Refund Processing

We aim to review and respond to all refund requests within 3–5 business days. If approved, the refund will be issued to your original payment method. Refund processing times may vary depending on your payment provider (typically 5-10 business days).

Reality Check: We're not a faceless corporation. Real humans review every refund request, and we try to be as quick and fair as possible.
6

Policy Updates

This refund policy may be updated periodically to reflect changes in our services or legal requirements. We'll notify users of significant changes via email and update the effective date above. Continued use of our platform after changes constitutes acceptance of the updated policy.

Reality Check: We won't make sneaky changes to take advantage of anyone. If we update this policy, it's to make things clearer or fairer, not to trick you.

Our Simple Refund Process

1. Email Us

Send your refund request with details to contact@mapyourtech.com

2. We Review

Our team reviews your case within 3-5 business days

3. We Respond

You get a clear yes or no with explanation

4. Refund Processed

If approved, money goes back to your original payment method

Need to Request a Refund?

We're here to help. Fair refunds, fast responses, human support.

contact@mapyourtech.com